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Frequently Asked Questions

What's the difference between cacao and cocoa powder?

Cacao powder is made by cold-pressing cacao beans at lower temperatures, retaining more naturally occurring nutrients but with a more bitter flavour. Cocoa powder is roasted at higher temperatures, giving a smoother, milder taste that's more commonly used in everyday drinking chocolate.

Is drinking chocolate the same as hot chocolate?

The terms are often used interchangeably in Australia, though "drinking chocolate" can sometimes refer to a richer blend with a higher cocoa content, while "hot chocolate" sachets are more likely to include added milk powder and sweeteners.

Does drinking chocolate contain caffeine?

Cocoa naturally contains a small amount of caffeine, though significantly less than coffee or tea. The exact amount varies depending on the cacao content of the product.

Is your drinking chocolate suitable for children?

Many drinking chocolate products are suitable for children as an occasional treat, though parents should check sugar content and caffeine levels against their own family's preferences.

How should I store cacao powder?

Keep cacao or cocoa powder in an airtight container in a cool, dry pantry, away from moisture and strong odours, both of which it absorbs readily.