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Frequently Asked Questions

Is raw honey better than regular honey?

Raw honey is minimally processed and unheated, which means it retains more of its naturally occurring enzymes and pollen compared to heavily filtered, heated honey. Both are genuine honey, but raw honey is generally considered the less processed option.

Why does my nut butter separate?

Natural nut butter separation, where oil rises to the top, is a normal sign that the product hasn't been stabilised with added oils or emulsifiers. A quick stir before each use brings it back together.

Are your spreads seed oil free?

Our spreads collection is filtered for products made without added seed oils, meaning the nut butters in this range rely on the nut's own natural oils rather than added canola or vegetable oil.

Is honey suitable for babies?

Honey should not be given to babies under twelve months due to the risk of infant botulism, a well-established medical guideline in Australia. Always check with a healthcare professional regarding feeding guidance for infants.

How can I tell if honey is real?

Genuine honey should list honey as the sole ingredient, with no added sugar syrups or fillers. Checking for clear labelling of source and purity, alongside reputable certification, is the most reliable way to confirm quality.

How should I store nut butter and honey?

Store nut butter in a cool pantry and stir before use if it has separated. Honey can be kept at room temperature in a sealed container indefinitely; if it crystallises, gently warming the jar will return it to a liquid state.